Privacy Policy

At Top Edge Designs, your privacy is a top priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website or engage with our services. We are committed to transparency and compliance with all applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

By using our website or services, you consent to the practices described in this policy. If you do not agree, please refrain from using our site.

1. Information We Collect

We collect information to provide our services, improve user experience, and comply with legal obligations. The information we collect includes:

a. Personal Information:

  • Contact Information: Name, email address, phone number, and mailing address when you fill out forms, contact us, or sign up for our services.

  • Payment Information: Billing address and payment details when you make a purchase or pay for services. Payment information is processed securely by third-party providers and is not stored on our servers.

  • Project Details: Information related to your web design needs, such as business goals, content preferences, and technical requirements.

b. Non-Personal Information:

  • Technical Data: Device type, browser type, operating system, and IP address.

  • Website Interaction Data: Pages viewed, links clicked, time spent on site, and other usage statistics collected through cookies and analytics tools.

c. Sensitive Data:
We do not intentionally collect sensitive personal information (e.g., health data, political opinions). If such information is inadvertently shared with us, it will be treated with heightened confidentiality.

2. How We Use Your Information

We use your information for the following purposes:

  1. Service Delivery:

    • To process inquiries, proposals, and contracts related to web design projects.

    • To deliver customized web design services that align with your goals and requirements.

  2. Communication:

    • To send updates about your project, respond to inquiries, and provide technical support.

    • To share relevant marketing materials (if you have opted in to receive them).

  3. Website Improvement:

    • To analyze website traffic, optimize performance, and improve user experience.

    • To monitor trends and gather feedback for site updates or service enhancements.

  4. Legal Compliance:

    • To comply with legal requirements, prevent fraud, and protect our rights or the rights of others.

3. Cookies and Tracking Technologies

Our website uses cookies, small files stored on your device, and similar technologies to enhance functionality and gather usage data.

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality (e.g., login, form submissions).

  • Performance Cookies: Collect anonymous data to improve site performance and usability.

  • Marketing Cookies: Track user behavior to deliver tailored advertisements.

Managing Cookies:
You can control or disable cookies through your browser settings. Note that disabling certain cookies may impact your user experience.

For more details about cookies, visit our Cookie Policy.

4. How We Share Your Information

We do not sell your personal information. However, we may share your data with:

  1. Service Providers:

    • Trusted third-party providers (e.g., hosting platforms, payment processors, analytics services) who assist in delivering our services.

  2. Legal Authorities:

    • Government or regulatory bodies, if required to comply with legal obligations or to protect our rights.

  3. Business Transfers:

    • In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

All third parties are contractually obligated to use your data only for the purposes outlined in this policy.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

  • Project Data: Retained for up to 7 years for reference and troubleshooting.

  • Contact Information: Retained until you request deletion or unsubscribe from communications.

When data is no longer required, it is securely deleted or anonymized.

6. Data Security

We implement robust technical, administrative, and physical safeguards to protect your personal information. Measures include:

  • Encrypted communications (SSL/TLS) for data transfers.

  • Restricted access to sensitive data, limited to authorized personnel.

  • Regular audits and updates to address security vulnerabilities.

Despite our efforts, no system can guarantee absolute security. Please take steps to protect your online accounts and be cautious about sharing sensitive information.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  1. Access and Portability: Request a copy of your data in a portable format.

  2. Correction: Update or correct inaccurate information.

  3. Deletion: Request the deletion of your data, subject to legal or contractual obligations.

  4. Restriction: Limit how we use your information.

  5. Objection: Opt out of marketing communications or data profiling.

  6. Withdrawal of Consent: Revoke consent for data processing at any time.

To exercise your rights, contact us at nikola@topedgedesigns.com.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

9. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on this page. Please review it periodically.

10. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please reach out to us: